MANAGED SERVICES
Our customized solutions have been developed with your needs in mind and include a mix of
Data, Voice (inbound and outbound), BPO Services, Data Center Hosting, Cloud Based
Services, Managed Telecom Services, Managed IT Services and Managed Network Services.
Following services are offered under the Managed Services umbrella:
Managed IT Services
Globally, IT outsourcing is a well proven and highly successful ‘managed services’ business model. Multinet can help you infuse efficiency in your IT operations by providing end-to-end managedservices of all network components vis-a-vis routers, switches, LAN, servers, desktops and value added service networks like POS Networks, ATM Networks, SCADA etc.
Multinet can enhance your company’s daily operations by managing the following IT Services:
Multinet’s Managed Security Services set the standard for accountability, reliability and protection. These services are designed to help enhance your information security and reduce your cost of security operations. We deliver the expertise, tools and infrastructure you need to secure your information and other assets with improved operational, financial and strategic efficiencies across your enterprise.
Our security solutions can reduce risks with the following facilities:
Multinet Managed Telecom Services let customers focus on their core business while we manage the operation and maintenance of their telecom infrastructure. We provide a dedicated single point of contact for technical operations that can benefit mobile operators with savings of up to 20% on technical OPEX, improved quality and SLAs.
What Multinet Offers?
We are specialized and experienced in Field Support, 24/7 Monitoring, TransmissionCapacity Planning and provisioning on RAN/Backbone Long-Haul Networks, SLA assurance, Smooth system migration, IT infrastructure, Deployment/roll out and customer support.
MPPL hosts contact center products offering solutions for inbound, outbound, and blended environments, including Building facility, Technology infrastructure, Hosted data center and Voice/Data connectivity.
Contact centers are migrating to the hosted solution in large numbers because they provide large savings in capital outlay, cost of operations and maintenance, in addition to faster deployment, flexibility to expand or contract and reliable backup/disaster recovery systems.
Multinet offers you the following range of contact center solutions under our BPO umbrella:
Services (CC-FMS)
Services (CC-TMS)
Services (CC-OMS)
Voice Calling
