You subscribed to our service. Now what? Don't worry — we don't leave you hanging. We give round-the-clock support at your beck and call. We're here for you.

Standard Support

We provide service availability with a reliability of 99.9% - our technical support staff is reachable on a 24x7x365 basis.

For technical support or other help with your Internet service, please feel free to contact us at

24 Hour Helpdesk: 111 247 000

Email: support@multinet.com.pk

Premier Support

In addition to our standard support the customer may purchase a much higher level of support through our Premier Contract where we ensure a dedicated team of support engineers who are available 24x7x365. This team is two-tiered with a front-line support engineer and a back-end escalation engineer to solve problems of a critical nature.