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You subscribed to our service. Now what? Don't worry — we don't leave you hanging. We give round-the-clock support at your beck and call. We're here for you. Standard Support We provide service availability with a reliability of 99.9% - our technical support staff is reachable on a 24x7x365 basis. For technical support or other help with your Internet service, please feel free to contact us at Email: support@multinet.com.pk Premier Support In addition to our standard support the customer may purchase a much higher level of support through our Premier Contract where we ensure a dedicated team of support engineers who are available 24x7x365. This team is two-tiered with a front-line support engineer and a back-end escalation engineer to solve problems of a critical nature. |
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